1 Information We Collect

At quvemceloternaiseon, we understand that your personal information is valuable. We collect information that helps us provide better financial education services and support your learning journey. This includes details you provide when registering for programs, contacting our support team, or engaging with our educational content.

2 How We Use Your Information

Your information helps us create a better learning environment. We use it to deliver course materials, track your progress, and provide personalised support when you need it most. We also analyse learning patterns to improve our curriculum and teaching methods.

Sometimes we'll send you updates about new courses or important changes to our services. You can opt out of these communications anytime - just let us know. We never sell your personal information to third parties or use it for purposes unrelated to your education.

3 Your Rights Under Australian Law

Under the Australian Privacy Principles, you have specific rights regarding your personal information. We respect these rights and make it easy for you to exercise them. Here's what you can do:

• Access Your Information

  Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.

• Correct Inaccurate Data

  If you notice any errors in your personal information, let us know and we'll fix them promptly.

• Request Deletion

  Ask us to delete your personal information, subject to any legal requirements to retain certain records.

• Limit Processing

  Request that we stop using your information for marketing or other non-essential purposes.

• Data Portability

  Get your information in a format that allows you to transfer it to another service provider if needed.

4 Data Security Measures

Protecting your information is a top priority. We use industry-standard security measures to keep your data safe from unauthorised access, alteration, or disclosure. Our team regularly reviews and updates these protections to stay ahead of emerging threats.

We store your information on secure servers located in Australia, ensuring compliance with local data protection laws. Access to your personal information is limited to staff members who need it to provide your education services.

5 Data Retention and Sharing

We keep your personal information only as long as necessary to provide our services or as required by law. Course completion records are typically maintained for seven years for certification purposes. Marketing preferences and communication records are deleted when you unsubscribe or close your account.

We don't share your personal information with other organisations except when necessary to deliver our services - for example, with payment processors when you purchase a course. Any third parties we work with must meet our strict privacy and security standards.

If we ever need to disclose your information due to legal requirements, we'll notify you unless prohibited by law. We'll also inform you about any significant changes to our privacy practices before they take effect.